Have you experienced failed connectivity and / or crashing?
We have been working diligently with the folks at Lightspeed over the past couple weeks to pinpoint and resolve issues with the mobile filter that is running on all laptops. The problem behaviors include Google pages failing to load, Google Drive not connecting, lack of connectivity, and / or freezing & crashing of Windows.
We believe we have reached a stable and consistent solution which will be automatically applied once you connect your laptop to the schools network – e.g. Connecting to GCS wireless.
As it turns out, the issues stemmed from our Anti-virus software and the way it interacted with the mobile filter.
The antivirus will need to update itself to receive the new policy (aka the resolution). The update process will be automatically initiated after a few minutes of connectivity so you will want to stay logged into your laptop for 10 – 15 minutes. Please note, the policy is only downloaded when the laptop is connected to GCS Wireless.
So, in summary once you and your laptop return to school the fix will be applied automatically. If you do not have your laptop yet, check your email for deployment dates / times.
Stay Positive.
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